Privacy Policy
Overview
biopetsco.com ("BIOPETS CO") values your privacy. We strictly adhere to the Dutch Data Protection Act (Wet Bescherming Persoonsgegevens) and the Dutch Telecommunications Act (Telecommunicatiewet). This Privacy Policy informs you about the nature of personal data we gather and the manner in which we store, secure, and utilize your personal data. It also outlines the purposes for which we use your personal data and the parties with which your data may be shared.
Section 1 - What is the scope of this Privacy Policy?
This Privacy Policy pertains to your utilization of the "Website" www.biopetsco.com and the mobile application "Apps" offered under the name Biopetsco.com, as well as all the products and services we provide via our Website and/or Apps.
Section 2 - Personal data
In this Privacy Policy, "personal data" refers to any information or details that could identify you as an individual.
Section 3 - Your consent
Biopetsco.com will not collect, utilize, or disclose your personal data without your prior consent. Hence, we request your agreement to this Privacy Policy before you can use our Website or Apps. In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/439453/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/439453/privacy_policy).
Section 4 - What personal data do we process?
We may collect your personal data in a number of ways, such as when you visit our Website, register on our Website, place an order, subscribe to the newsletter, fill out a form, contact us, or use our services.
We also process your IP address, transaction history, payment details, browser language, and – if you have granted us permission – your geolocation.
Moreover, we may process non-personal data when you interact with our Website. This data may include your browser name, your computer type, and technical information about your means of connecting to our Website (like the operating system and the internet service providers you use).
Section 5 - How do we use your personal data?
We use and process the personal data you give us for the purposes outlined below.
- We utilize your email address to send updates and information about your order. We may also send you information about topics that may interest you. You can opt out of these services at any time.
- We use data about your browser language, your IP address, and geolocation to communicate with you in a language you understand and to show you content relevant to your country of residence.
- In cases of fraud, we will share your personal data with the victim to enable them to file a police report. We will only share the necessary data for the report, and we will inform you beforehand when we are about to share your data for this purpose.
Section 6 - Who do we share your personal data with?
Biopetsco.com does not sell, trade, or rent personal data to third parties.
Section 7 - Third-party service providers
To provide our services, we may need to share some data with third-party service providers.
For payments made via our websites, we utilize third-party services such as payment gateways and other payment transaction processors. These third parties are contractually obligated not to use the said data for any purpose other than to facilitate the payment.
Section 8 - Generic aggregated (non-personal) data
We may share generic aggregated data, fully anonymized, with our business partners, trusted affiliates, and advertisers.
Section 9 - How do we protect your personal data?
We shield your personal data from unauthorized or illegal access, alteration, disclosure, use, or destruction. We encrypt our services using SSL, access to the data is restricted by a secret password and digital signatures, and our employees only have access to your data on a need-to-know basis. We employ appropriate data collection, storage, and processing practices.
Section 10 - Cookies
We may employ cookies to enhance your experience when you use our Website. A cookie is a small text file, containing a string of characters that can be placed on your device when you visit a website. This text fileuniquely identifies your browser or device. When you revisit our Website, the cookie allows our Website to recognize your browser or device. You can modify your cookie settings in your browser if you do not want cookies sent to your device. Please be aware that certain Website features or services may not function properly without cookies.
Section 11 - We use the following types of cookies on our Websites:
Technical cookies: These are cookies necessary for our Websites' operation, enabling you to navigate our Websites and use our features.
Analytical/statistical cookies: We employ these cookies to track visitor statistics. These statistics help us continuously improve the Websites and mailings, offering you relevant content. These cookies also let us recognize and count the number of visitors and observe how visitors navigate when they're using our Websites. This helps us improve user navigation and ensure users find what they need more easily.
Tracking cookies: These cookies track clicking behavior and surfing habits. Through these cookies, we can see whether and when you view your profile, and whether you click through to our websites.
Section 12 - Third-party websites
You may encounter advertising or other content on our Websites that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Websites. These websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites linked to our Websites, are subject to that website's terms and policies.
Section 13 - Modifications to this Privacy Policy
We may update our Privacy Policy from time to time. When we significantly alter this Privacy Policy, we will post a notification on our Websites along with the updated Privacy Policy. We may also notify you via your email address and request you to accept the updated Privacy Policy before you can continue your use of our Apps and Websites.
Section 14 - Your rights and who to contact
You have the right to inform us if you:
- do not wish to be contacted by us in the future;
- would like a copy of the personal information that we have processed about you;
- would like us to correct, update, or delete your personal information in our records;
- wish to report any misuse of your personal information
If you have any questions, comments, or concerns about how we handle your personal data, please contact us.
Please note that you can also view, edit, or delete your personal data by logging in to your personal account.
Biopetsco.com
DIGITAL HEROES RETAIL
E: support@biopetsco.com
A: Ten Boschstraat 8, 1411 VJ Naarden, NL
T: +31 854 015 488
CoC: 75454416
VAT: NL002393704B49
Last updated: 12/30/2023