Get in touch!
At BioPets Co. your satisfaction is our top priority. Whether you have a question about our products, need assistance with an order, or just want to share your feedback, we're here to help. We aim to respond to all emails within 24 hours.
Have questions related to shipping and/or delivery? Please visit this page or track your order using our website's tracking page.
Contact form
Frequently Asked Questions
How long does shipping take?
How long does shipping take?
Shipping times vary based on location. Please refer to our Shipping & Delivery page for estimated delivery times.
How can I track my order?
How can I track my order?
Once your order is shipped, we'll send you a tracking number. Enter this number on our Tracking Page to see your order's status.
Do you offer international shipping?
Do you offer international shipping?
Yes, we provide worldwide shipping. For more information on international orders, please check our Shipping & Delivery page.
How do I make changes to my order?
How do I make changes to my order?
To modify your order, please contact us immediately at support@biopetsco.com. We'll do our best to accommodate your request.